Spingranny Casino Terms & Conditions

These Terms & Conditions explain the rules that apply when you access or use Spingranny Casino. Please read them carefully before creating an account, depositing funds or playing any games. By using the website, you confirm that you understand and agree to these terms, together with any additional rules displayed for specific games, promotions or services.

Spingranny Casino operates under a Costa Rica registration and holds a Comoros (AOFA) licence, reference number ALSI-202408027-FI2, issued to Codivico Cloudware Ltd.

1. General terms and acceptance

These Terms & Conditions form an agreement between you and Spingranny Casino in relation to your use of the website, your player account and the services made available through the website. They apply to all visitors, registered players and other users. If you do not agree with any part of these terms, you must not use the website or its services.

You should also read any other information made available on the website, including privacy information, responsible gambling guidance, promotion terms, game rules and payment instructions. Those documents may contain rules that apply in addition to these terms. If a specific promotion or game has separate conditions, those conditions apply to the relevant promotion or game.

Spingranny Casino may update these terms when reasonably required, including to reflect changes to services, technology, legal requirements or business processes. The current version will be made available on the website. You should review the terms regularly. Continuing to use the website after an updated version is published may constitute acceptance of the revised terms.

The website is intended for people who are legally permitted to participate in online gambling in their place of residence. You are responsible for checking the laws that apply to you before accessing or using the services. You must not use the website where online gambling is prohibited or where you are not legally eligible to do so.

You must be at least the minimum legal age required in your jurisdiction.
You must provide accurate, complete and current information when requested.
You must use the website only for lawful purposes.
You must not allow another person to use your account.
You must comply with all applicable Australian laws and any other laws that apply to your circumstances.

2. Accounts, identity and security

Some services may require you to register an account. You may be asked to provide identifying information and supporting documents so that your age, identity, location, payment method or source of funds can be checked. These checks may be carried out when an account is opened, during account use or before a withdrawal is processed.

You must ensure that all information supplied to Spingranny Casino is truthful and remains up to date. Providing false, misleading or incomplete information may result in an account being restricted, suspended or closed. It may also affect the handling of transactions or any balance associated with the account, subject to applicable law.

Your account is personal to you. You must keep your login details confidential and take reasonable steps to prevent unauthorised access. You should not share your password, payment details or account access with another person. You must notify Spingranny Casino through the available support channels if you believe your account has been compromised or used without permission.

Only one account may be held by a player unless Spingranny Casino expressly agrees otherwise. Duplicate, linked or suspicious accounts may be reviewed. Where accounts appear to be connected or used in breach of these terms, access may be limited while checks are completed.

You must not use the website to facilitate fraud, money laundering, terrorist financing, identity misuse or any other unlawful activity. You must not use automated software, bots, scripts, exploits or technical methods intended to interfere with the website, alter game outcomes, gain an unfair advantage or avoid security controls.

3. Deposits, play and withdrawals

Deposits must be made using a payment method that belongs to you or that you are authorised to use. Payment methods may be subject to verification, availability checks and additional terms provided by the relevant payment provider. Spingranny Casino may refuse, delay or reverse a transaction where it is required to do so for security, compliance or technical reasons.

You should only deposit money that you can afford to lose. Gambling involves financial risk and there is no guarantee of winning. Deposited funds are intended for participation in the available services and must not be used for unlawful purposes or to move funds between people or accounts.

Games are governed by the rules displayed for the relevant game. You are responsible for checking those rules before placing a bet or entering a game. A bet is generally treated as accepted when it is recorded by the system. Bets may be cancelled, voided or adjusted where there is a technical error, a system malfunction, an obvious mistake, suspected manipulation or another circumstance requiring corrective action.

Game results are determined by the relevant game system and the rules shown on the website. If a dispute arises about a transaction or game result, the available system records may be used to review the matter. Spingranny Casino may investigate unusual activity before confirming a result, balance or withdrawal.

Withdrawal requests may be subject to identity, account and payment checks. Funds may be returned using an eligible payment method and may not always be available through every method used for deposits. Processing time can depend on verification, the payment provider, banking arrangements, weekends, public holidays and other factors. Any applicable fees, limits or requirements will be shown or communicated where relevant.

You are responsible for checking transaction details before confirming a deposit or withdrawal. If you believe a payment, balance or transaction is incorrect, you should raise the issue promptly through the available support options and provide enough information for the matter to be reviewed.

4. Promotions, privacy and responsible use

Promotions and offers

Promotions, bonuses, free plays and other offers may be subject to separate terms. Those terms may set out eligibility requirements, expiry dates, wagering or playthrough conditions, game restrictions, maximum values, withdrawal rules and other limitations. You should read the relevant promotion terms before opting in or using an offer.

Unless the applicable offer states otherwise, promotions are intended for one eligible player and one account. Spingranny Casino may withdraw, amend or decline an offer where there is misuse, error, suspected fraud, multiple participation or a breach of the promotion terms. Any correction will be handled in accordance with applicable law and the relevant offer conditions.

Privacy and communications

Personal information is handled in accordance with the applicable privacy information published by Spingranny Casino. Information may be collected and used to provide services, process payments, verify accounts, meet legal and regulatory obligations, prevent fraud, improve the website and communicate with you about your account. You should review the privacy information to understand how personal information is managed.

You may receive service messages relating to account security, transactions, verification or important changes. Marketing communications may be subject to your preferences and applicable requirements. You can use the available communication controls or contact options to manage marketing messages.

Responsible gambling

Spingranny Casino supports informed and responsible participation. Gambling should be treated as entertainment, not as a way to make money, repay debts or solve financial problems. Set a budget and time limit before playing, avoid chasing losses and take regular breaks. Never gamble when affected by alcohol, drugs, strong emotions or financial pressure.

Use available deposit, time or activity controls where offered.
Ask for an account break, restriction or closure if gambling is becoming difficult to manage.
Seek independent help if gambling is affecting your finances, relationships, work or wellbeing.
Do not borrow money or use essential household funds to gamble.
Contact the available support team if you need information about safer gambling options.

Suspension, closure and liability

Spingranny Casino may suspend, restrict or close an account where it reasonably believes this is necessary for security, verification, responsible gambling, legal compliance, technical protection or enforcement of these terms. The website or particular services may also be changed, interrupted or withdrawn. Where appropriate, account balances and transactions will be reviewed in accordance with applicable law and the circumstances of the account.

The website is provided subject to availability. Spingranny Casino does not guarantee that the website will always be uninterrupted, error-free or available on every device or connection. To the extent permitted by law, Spingranny Casino is not responsible for loss caused by events outside reasonable control, including communication failures, device issues, payment provider outages or unauthorised access resulting from a failure to protect account details.

Nothing in these terms excludes, restricts or modifies any right, guarantee or remedy that cannot lawfully be excluded, restricted or modified under Australian consumer law or other applicable legislation. If any part of these terms is found to be invalid or unenforceable, the remaining provisions will continue to apply.